Privacy Policy
BookMark CE (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services. By using BookMark CE, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Bookmark data (URLs, titles, and descriptions you save)
- Account information (email address for sync functionality)
- Settings and preferences
- Feedback and support communications
Automatically Collected Information
- Extension usage statistics
- Error logs and diagnostic information
- Installation and update timestamps
How We Use Your Information
- To provide and maintain our bookmark management service
- To sync your knowledge bank across devices (when enabled)
- To improve our extension and develop new features
- To provide customer support and respond to inquiries
- To send important updates about our service
- To detect and prevent technical issues
- To process payments for premium features
- To comply with legal obligations
Data Storage and Security
Your data security is our top priority. We implement industry-standard security measures to protect your information:
- Secure cloud storage with regular backups
- Limited access controls and employee training
- Regular security audits and updates
- Data is stored on secure servers
- Multi-factor authentication for administrative access
Chrome Extension Permissions
BookMark CE requires specific browser permissions to function. Each permission is used only for its stated purpose:
- Tabs: Identifies the active tab's URL and title when you save a page
- Active Tab: Temporarily accesses page content only when you choose to save it
- Storage: Stores auth tokens and caches bookmark data locally before syncing
- Side Panel: Displays your bookmarks and search interface without leaving your current tab
- Scripting: Collects page metadata (title, URL, favicon) when you save a page
- Bookmarks: Imports your existing Chrome bookmarks for organization and search
- Offscreen: Parses and extracts text from PDFs during imports without blocking the UI
- Network Requests: Handles requests to our backend and enables PDF fetches
- Host Access: Accesses webpage info only from sites you explicitly save—no background tracking
Data We Collect
We collect personally identifiable information (name, email, account details) to provide our service. We do not collect:
- Health or medical information
- Financial or payment card details (handled by payment processors)
- Authentication credentials or passwords
- Personal communications (emails, messages)
- Location or GPS data
- Browsing history or web activity
- User behavior tracking (clicks, keystrokes, mouse movements)
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in operating our service (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
- With payment processors for transaction processing
- For fraud prevention and security purposes
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Export your bookmark data
- Opt-out: Disable data collection features (may limit functionality)
- Account deletion: Permanently delete your account and associated data
- Withdraw consent: Revoke previously given consent
- Restrict processing: Limit how we use your data
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
- Bookmark data: Retained while your account is active
- Account information: Retained until account deletion
- Payment information: Retained as required by financial regulations
- Analytics data: Anonymized and retained for up to 2 years
- Support communications: Retained for up to 3 years
- Legal compliance data: Retained as required by law
- Backup data: Automatically deleted after 90 days
Third-Party Services
BookMark CE may integrate with third-party services to enhance functionality:
- Cloud storage providers for data synchronization
- Analytics services for usage insights (anonymized data only)
- Customer support platforms
- Payment processors (Razorpay) for premium features
- Email service providers for communications
- Content delivery networks for performance
These third parties have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services and ensure they maintain appropriate data protection standards.
Payment Information
- Payment processing is handled by certified third-party processors
- We do not store your complete credit card information
- Payment data is private and transmitted securely
- We may store billing addresses and transaction history
- Refund and chargeback information is retained as required
- Payment processors may have their own privacy policies
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the Last updated date. For significant changes that affect your rights, we may also send you an email notification or display a prominent notice within our extension. Your continued use of BookMark CE after any changes indicates your acceptance of the updated Privacy Policy.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law. We will provide clear information about what happened, what information was involved, what we are doing to address the breach, and what steps you can take to protect yourself.
Contact Information
If you have any questions about our Terms and Conditions, our data practices, or wish to exercise your privacy rights, please contact us:
General Support: contact@bookmarkce.io
Last updated: February 6, 2026
